Imagine Learning Classroom - Site not loading for some users

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Jan 09, 2025 - 08:48 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Jan 09, 2025 - 08:37 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Jan 09, 2025 - 08:26 MST

Investigating

Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom.

Site may not be loading for some users.

We apologize for the inconvenience and will provide an update soon.

Posted Jan 09, 2025 - 08:24 MST

This incident affected: Core Curriculum (Imagine Learning Illustrative Mathematics, Imagine Learning EL Education, Imagine Learning Guidebooks, Imagine Learning Odell Education).