Monitoring - Some users reported being unable to reach ilclassroom.com today due to DNS lookup issues between their devices and Amazon AWS. Refreshing the browser sometimes fixed the issue for them. We updated some DNS configuration settings, which seems to have addressed the issue. We are now waiting for DNS settings to propagate across the Internet, which may take some time (up to 48 hours in far reaches of the globe). We continue to monitor the DNS propagation at this time.
Nov 28, 2022 - 14:57 MST

About This Site

Welcome to the Imagine Learning Status Page. Here you will find current information on our product applications’ statuses and upcoming planned maintenance.

This is a single Status Page for all former brands – Edgenuity, Odysseyware, LearnZillion, and Imagine Learning – together now under one brand name and mission. Be sure to bookmark this page for all system and maintenance updates.

If you need further assistance, please visit https://imaginelearning.com/support/customer-support/

Core Curriculum Degraded Performance
Imagine Learning Illustrative Mathematics Degraded Performance
Imagine Learning EL Education Degraded Performance
Imagine Learning Guidebooks Degraded Performance
Imagine Learning Odell Education Degraded Performance
Imagine Learning Twig Science Operational
Imagine Learning Classroom Degraded Performance
Courseware Operational
Imagine Edgenuity Operational
Imagine Odysseyware Operational
Supplemental & Intervention Operational
Imagine MyPath K-12 Operational
Imagine Language & Literacy Operational
Imagine Español Operational
Imagine Lectura Operational
Imagine Reading Operational
Imagine Galileo Operational
Imagine Purpose Prep K-5 Operational
Imagine Math Operational
Imagine Math Facts Operational
Imagine Pathblazer Operational
Imagine Robotify Operational
Imagine MyPath Legacy Operational
Imagine Purpose Prep 6-12 Operational
Virtual School Services Operational
Imagine Instructional Services Operational
Academies Operational
Edgenuity Virtual Academy Operational
Odysseyware Academy Operational
Giant Campus Operational
Ignitia Virtual Academy Operational
Park City Independent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance for Imagine MyPath Oct 23, 2022 18:30-20:30 MST
Imagine MyPath will be unavailable for planned maintenance on Sunday, October 23 from 6:30 Pacific time / 9:30 Eastern time. The duration of the maintenance window will be approximately 2 hours. During this maintenance, students and educators will be logged out and unable to use the product.

Thank you for your patience and understanding while we work to improve our systems.

Posted on Oct 19, 2022 - 17:21 MST
Past Incidents
Nov 30, 2022

No incidents reported today.

Nov 29, 2022
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Nov 29, 11:21 MST
Monitoring - Our team have identified the issue impacting Educators of most of the Imagine Learning Supplemental products. After login some features are not working.

We have taken actions to resolve and are monitoring the situation.

We apologize for the inconvenience and will provide an update soon.

Nov 29, 10:06 MST
Nov 28, 2022

Unresolved incident: Some users unable to reach ilclassroom.com.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022
Resolved - This incident has been resolved.
Nov 16, 13:43 MST
Update - We are continuing to monitor for any further issues.
Nov 16, 11:29 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 11:29 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Language & Literacy.

Educators unable to generate reports and have issues navigating through the application.

We apologize for the inconvenience and will provide an update soon.

Nov 16, 11:14 MST