All Systems Operational

About This Site

Welcome to the Imagine Learning Status Page. Here you will find current information on our product applications’ statuses and upcoming planned maintenance.

This is a single Status Page for all former brands – Edgenuity, Odysseyware, LearnZillion, and Imagine Learning – together now under one brand name and mission. Be sure to bookmark this page for all system and maintenance updates.

If you need further assistance, please visit https://imaginelearning.com/support/customer-support/

Core Curriculum Operational
Imagine Learning Illustrative Mathematics Operational
Imagine Learning EL Education Operational
Imagine Learning Guidebooks Operational
Imagine Learning Odell Education Operational
Twig Science Operational
Traverse Operational
Courseware Operational
Imagine Edgenuity Operational
Imagine EdgeEX Operational
Imagine Odysseyware Operational
Supplemental & Intervention Operational
Imagine MyPath K-12 Operational
Imagine Language & Literacy Operational
Imagine Español Operational
Imagine Lectura Operational
Imagine Reading Operational
Imagine Galileo Operational
Imagine Purpose K-5 Operational
Imagine Math Operational
Imagine Math Facts Operational
Pathblazer Operational
Imagine Robotify Operational
Imagine MyPath Legacy Operational
Imagine Purpose 6-12 Operational
Imagine Science Corner Operational
Virtual School Services Operational
Imagine Instructional Services Operational
Academies Operational
Imagine Learning Excellence Academy Operational
Giant Campus Operational
Ignitia Virtual Academy Operational
Park City Independent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance - Multiple Products - Friday September 20 Sep 20, 2024 19:00-19:30 MST
Friday, September 20, from 7 PM Pacific time / 10 PM Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 30 minutes. During this maintenance, Students and educators will be unable to use Imagine MyPath, Imagine Science Corner, and Imagine Purpose K-5.

Thank you for your patience and understanding while we work to improve our systems.
Posted on Sep 16, 2024 - 16:31 MST
Past Incidents
Sep 17, 2024

No incidents reported today.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Twig Science - Users Seeing Blank Screen or Errors
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 13, 12:59 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 13, 10:39 MST
Update - While we believe these issues are resolved, please contact Support if you are continuing to see issues with blank screen or 404 errors.
Sep 13, 10:29 MST
Identified - Our team has identified the cause of the issue for blank screen. If a user has a blank screen, they can refresh to restore their experience.

We will continue to update progress.
Sep 13, 09:26 MST
Investigating - Our team is actively investigating an issue impacting users of Twig Science.

Some users are presented blank screens when using the application.

We apologize for the inconvenience and will provide an update soon.
Sep 13, 09:19 MST
Imagine MyPath K-12, Imagine Purpose K-5, and Imagine Science Corner - Some Users Cannot Log In
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 13, 12:34 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 13, 12:29 MST
Update - We found that this situation may be presenting for most any user rather than just Clever users. To mitigate, please clear your cache. We are working on a permanent solution.
Sep 13, 11:39 MST
Identified - Our team has identified the cause of the issue and are preparing to deploy a solution. In the meantime, users can Empty Cache and Hard Reload to resolve the issue as well.

We will continue to update progress.
Sep 13, 11:29 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine MyPath K-12, Imagine Purpose K-5, and Imagine Science Corner.

Users are not able to login using Clever.

We apologize for the inconvenience and will provide an update soon.
Sep 13, 11:13 MST
Sep 12, 2024
Imagine Edgenuity - Student and Educators unable to load content or administer schools
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 12, 16:42 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 12, 16:30 MST
Update - We are continuing to investigate this issue.
Sep 12, 16:22 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose 6-12.

Students may not be able to load content. Educators may not be able to administer schools or get Admin reports.

We apologize for the inconvenience and will provide an update soon.
Sep 12, 15:38 MST
Imagine Odysseyware - Reported Slowness and Issues Submitting Answers
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 12, 16:21 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 12, 12:39 MST
Update - We are aware that some users are also unable to log in. We are continuing to investigate.
Sep 12, 12:25 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Odysseyware.

Some students and teachers are experience slowness and issues submitting responses.

We apologize for the inconvenience and will provide an update soon.
Sep 12, 11:54 MST
Sep 11, 2024
Corporate Website Unavailable
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 11, 10:14 MST
Monitoring - Our third party vendor has restored service and imaginelearning.com is loading.

Thank you for your patience.
Sep 11, 09:56 MST
Investigating - Our team is actively investigating the corporate website www.imaginelearning.com, which is unavailable.

Users attempting to open www.imaginelearning.com see an error message.

Direct login to products:
- Imagine Edgenuity: https://auth.edgenuity.com/Login
- Imagine Learning Language Literacy, Reading, Lectura, Español: https://api.imaginelearning.com/signin
- Imagine Math: https://math.imaginelearning.com/users/sign_in
- Robotify: edu.robotify.com
- IL Classroom: https://ilclassroom.com/
- Traverse: https://api.imaginelearning.com/signin

Direct link to Support/Help:
https://help.imaginelearning.com/hc/en-us

We apologize for the inconvenience and will provide an update soon.
Sep 11, 09:26 MST
Sep 10, 2024
Imagine Learning Classroom - Overall Slowness & Assignment Overview Page Not Loading for Educators
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 10, 12:26 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 10, 10:33 MST
Investigating - Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom.

Pages are loading slow for both Students and Educators, and Educators cannot load the assignment overview page.

We apologize for the inconvenience and will provide an update soon.
Sep 10, 10:11 MST
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Imagine Edgenuity - Activities Not Loading for Students and Educators
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 3, 17:09 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 3, 17:01 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose 6-12.

Students cannot load activities, and Educators cannot view activities using Course Structure preview.

We apologize for the inconvenience and will provide an update soon.
Sep 3, 16:47 MST
Imagine MyPath K-12, Imagine Purpose K-5, and Imagine Science Corner - Lessons Not Loading for Some Students
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 3, 08:56 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 3, 08:52 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine MyPath K-12, Imagine Purpose K-5, and Imagine Science Corner.

Some students see a message that lessons are not available.

We apologize for the inconvenience and will provide an update soon.
Sep 3, 08:39 MST
Twig Science - Issues with the creation of new users and updating existing users.
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 3, 06:48 MST
Monitoring - Our team has implemented a solution to the block on rostering, and we are actively monitoring the latest rostering cycle to ensure no further issues are present. A small number of students and teachers may still be unable to access recently assigned lessons and sessions, however, we are continuing to implement a solution for all affected customers.

We will continue to update this status as we progress with this effort.

Thank you for your patience.
Aug 29, 09:10 MST
Identified - We have identified an issue with the creation of new users and updating of existing users.

Impacted users may experience issues accessing the platform.

We apologize for the inconvenience and will provide updates as they become available.
Aug 27, 12:10 MST
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