All Systems Operational

About This Site

Welcome to the Imagine Learning Status Page. Here you will find current information on our product applications’ statuses and upcoming planned maintenance.

This is a single Status Page for all former brands – Edgenuity, Odysseyware, LearnZillion, and Imagine Learning – together now under one brand name and mission. Be sure to bookmark this page for all system and maintenance updates.

If you need further assistance, please visit https://imaginelearning.com/support/customer-support/

Core Curriculum Operational
Imagine Learning Illustrative Mathematics Operational
Imagine Learning EL Education Operational
Imagine Learning Guidebooks Operational
Imagine Learning Odell Education Operational
Imagine Learning Twig Science Operational
Imagine Learning Classroom Operational
Courseware Operational
Imagine Edgenuity Operational
Imagine Odysseyware Operational
Supplemental & Intervention Operational
Imagine MyPath K-12 Operational
Imagine Language & Literacy Operational
Imagine Español Operational
Imagine Lectura Operational
Imagine Reading Operational
Imagine Galileo Operational
Imagine Purpose Prep K-5 Operational
Imagine Math Operational
Imagine Math Facts Operational
Imagine Pathblazer Operational
Imagine Robotify Operational
Imagine MyPath Legacy Operational
Imagine Purpose Prep 6-12 Operational
Virtual School Services Operational
Imagine Instructional Services Operational
Academies Operational
Edgenuity Virtual Academy Operational
Odysseyware Academy Operational
Giant Campus Operational
Ignitia Virtual Academy Operational
Park City Independent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Oct 3, 10:32 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Oct 3, 10:12 MST
Update - We are continuing to work on a fix for this issue.
Oct 3, 08:19 MST
Update - Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Oct 3, 08:16 MST
Identified - Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Oct 3, 07:30 MST
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Sep 30, 12:24 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Sep 30, 07:43 MST
Identified - Our team has identified the cause of the issue being related to our cloud service provider and are working with them to resolve it as quickly as possible.

Users of Imagine Galileo may also be experiencing errors.

We will continue to update progress.

Sep 30, 07:18 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Language and Literacy and Imagine Español.

Students and Educators are encountering errors while using Imagine Language and Literacy and Imagine Español.

We apologize for the inconvenience and will provide an update soon.

Sep 30, 05:49 MST
Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 16:05 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Users may need to clear their browser cache if they continue to experience issues. If assistance is needed doing so or any problem persists, please reach out to Product Support for further assistance.

Sep 28, 13:29 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose Prep 6-12.

Students and Educators may experience slowness or errors when logging in.

We apologize for the inconvenience and will provide an update soon.

Sep 28, 13:07 MST
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Sep 28, 15:10 MST
Update - We are continuing to monitor for any further issues.
Sep 28, 15:10 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Sep 28, 14:39 MST
Identified - Our team has identified the cause of the issue being related to our cloud service provider and are working with them to resolve it as reasonably possible. At this time reports are functional but may not reflect recent student activity.

We will continue to update progress.

Sep 28, 12:41 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Math, Math Facts and Español.

Educators and Administrators may have reports that don't reflect recent events.

We apologize for the inconvenience and will provide an update soon.

Sep 28, 12:37 MST
Resolved - This incident has been resolved.
Sep 28, 06:02 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Sep 27, 12:24 MST
Investigating - Our team is actively investigating an issue impacting District Administrator users of Twig Science.

The District Administrator dashboard is currently not displaying any content on the screen.

District Administrators can continue to access teaching content by changing the page URL to: ms.twigscience.com/teacher-dashboard and switching to Elementary option on the menu.

Students and teachers are not impacted by this issue and can use the system without interruption.

We apologize for the inconvenience and will provide an update soon.

Sep 27, 11:55 MST
Sep 27, 2022
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.