Incident History

February 2025

[Scheduled] Planned Maintenance - Multiple Products - February 23
The scheduled maintenance has been completed.
Feb 23, 12:00 - 13:00 MST
Twig Science Intermittent Errors with Teacher Feedback
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Feb 19, 13:20 - 13:56 MST
ClassLink SSO showing authentication failure
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Feb 19, 07:59 - 10:13 MST

January 2025

Imagine Edgenuity - Users seeing errors or slowness with log in or navigation in the system
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Jan 31, 10:42 - 17:30 MST
Imagine MyPath K-12, Imagine Math, Imagine Language & Literacy, and Imagine Español - Student Activity Reports Not Refreshing
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Jan 22, 13:23 - 14:25 MST
Twig Science - District Administrators Not Able to Log In
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Jan 21, 16:23 - 16:49 MST

December 2024

Imagine Edgenuity: Grading Alerts Appear for Exams When No Grading Is Needed
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Dec 20, 08:18 - 11:25 MST
Multiple Products - Teachers Real Time Student Progress Reporting Behind
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Dec 18, 22:13 - Dec 20, 08:22 MST
Twig Science: Students Not Able to Load Assessments
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Dec 18, 08:21 - Dec 19, 08:57 MST