Imagine Edgenuity, Imagine EdgeEX - Students and Educators Cannot Log In

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Jan 19, 2026 - 16:52 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Jan 19, 2026 - 16:48 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX.

Students and Educators cannot log in to Imagine Edgenuity and Imagine EdgeEX

We apologize for the inconvenience and will provide an update soon.

Posted Jan 19, 2026 - 15:15 MST

This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX), Virtual School Services (Imagine Instructional Services), and Academies (Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent).