Some Twig Science users cannot log in
Incident Report for Imagine Learning
We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Mar 28, 2024 - 07:51 MST
Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Mar 28, 2024 - 07:48 MST
We are continuing to investigate this issue.
Posted Mar 28, 2024 - 07:31 MST
We confirmed that students and educators using a third-party SSO like Clever or Classlink are not impacted and can log in successfully. Only some districts which log in directly are impacted.

We are continuing to investigate.
Posted Mar 28, 2024 - 07:20 MST
Our team is actively investigating an issue impacting users of Twig Science.

Some Twig science users cannot log in to the application currently.

We apologize for the inconvenience and will provide an update soon.
Posted Mar 28, 2024 - 07:12 MST
This incident affected: Core Curriculum (Twig Science).