(Imagine Learning products) - (Were Seeing Issues With Student Experience)

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Nov 06, 2026 - 13:06 MST

Update

We are continuing to monitor for any further issues.

Posted Nov 06, 2026 - 13:06 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Nov 06, 2026 - 12:49 MST

Update

We are continuing to investigate this issue.

Posted Nov 06, 2026 - 12:47 MST

Investigating

Our team is actively investigating an issue impacting users of (Imagine Learning And Literacy and Español).

(Students won’t be able to write/receive booster bits (student-facing currency), also user settings may revert to defaults).

We apologize for the inconvenience and will provide an update soon.

Posted Nov 06, 2026 - 12:10 MST

This incident affected: Supplemental & Intervention (Imagine Language & Literacy, Imagine Español).