Imagine Edgenuity: Some Users Experiencing Slowness

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Jul 26, 2023 - 08:03 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Jul 26, 2023 - 07:32 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - EdgeEX, Imagine MyPath Legacy, and Imagine Purpose 6-12.

Some users are experiencing slowness.

We apologize for the inconvenience and will provide an update soon.
Posted Jul 26, 2023 - 07:30 MST
This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX), Virtual School Services (Imagine Instructional Services), Academies (Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent), and Supplemental & Intervention (Imagine Purpose 6-12).