Imagine Math - Users in Pre-K to 2nd Grade Experiencing Error Message After Signing In

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Sep 01, 2026 - 13:29 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Sep 01, 2026 - 12:42 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Sep 01, 2026 - 12:35 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Math.

Pre-K through 2nd grade users may experience an error message after signing in.

We apologize for the inconvenience and will provide an update soon.
Posted Sep 01, 2026 - 12:16 MST
This incident affected: Supplemental & Intervention (Imagine Math).