Imagine Language & Literacy and Imagine Español - Students May Be Experiencing Issues with Rewards

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Oct 29, 2026 - 13:56 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Oct 29, 2026 - 11:03 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Language & Literacy and Imagine Español .

Students may be experiencing issues with receiving rewards after completing activities (e.g. booster bits and purchases from Avatar customization).

We apologize for the inconvenience and will provide an update soon.

Posted Oct 29, 2026 - 10:19 MST

This incident affected: Supplemental & Intervention (Imagine Language & Literacy, Imagine Español).