Imagine MyPath K-12 - Students Presented Error When Launching the Assessment

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Oct 04, 2023 - 11:12 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Oct 04, 2023 - 11:10 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Oct 04, 2023 - 11:01 MST

Investigating

After review of our solution, we have determined that our team has not yet identified the cause of the issue. We will continue to update progress.

Your patience is appreciated.

Posted Oct 04, 2023 - 10:33 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Oct 04, 2023 - 10:01 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine MyPath K-12.

Students are presented with an error when attempting to launch the assessment.

We apologize for the inconvenience and will provide an update soon.

Posted Oct 04, 2023 - 09:38 MST

This incident affected: Supplemental & Intervention (Imagine MyPath K-12).