We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
Posted Jan 31, 2025 - 17:30 MST
Update
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
Posted Jan 31, 2025 - 16:27 MST
Update
To resolve issues, we need to make a change now, which will result in some users not being able to log in or use Imagine Edgenuity for about 30 minutes.
Posted Jan 31, 2025 - 16:15 MST
Monitoring
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
Posted Jan 31, 2025 - 11:48 MST
Investigating
Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose 6-12.
Students and Educators are experiencing slowness or presented error message when attempting to log in, navigate in the application, or play activities.
We apologize for the inconvenience and will provide an update soon.
Posted Jan 31, 2025 - 10:42 MST
This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX), Academies (Imagine Learning Excellence Academy, Giant Campus, Ignitia Virtual Academy, Park City Independent), Virtual School Services (Imagine Instructional Services), and Supplemental & Intervention (Imagine MyPath Legacy, Imagine Purpose 6-12).