Multiple Products - Some Users Seeing White Screen or Error After Attempting to Login

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Mar 06, 2025 - 15:20 MST

Update

We are continuing to monitor for any further issues.
Posted Mar 05, 2025 - 14:50 MST

Monitoring

Our team has addressed an issue which impacted some users of who login using Clever, Classlink. or Google SSO to the product portal.

If you experience a white screen or error now, please clear your browser cached. If the issue still presents after clearing cache, please contact Support.

We apologize for the inconvenience and will provide an update soon.
Posted Mar 05, 2025 - 14:28 MST
This incident affected: Supplemental & Intervention (Imagine MyPath K-12, Imagine Language & Literacy, Imagine Español, Imagine Lectura, Imagine Reading, Imagine Galileo, Imagine Math, Imagine Math Facts, Imagine Science Corner) and Core Curriculum (Traverse).