Imagine Instructional Services and Academies - Some Users Cannot Launch Imagine Edgenuity Courses

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Sep 22, 2026 - 11:58 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Sep 22, 2026 - 11:19 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Instructional Services and Academies.

Some users cannot launch Imagine Edgenuity courses. Some may see a blank screen, and others are returned to Genius.

We apologize for the inconvenience and will provide an update soon.
Posted Sep 22, 2026 - 10:18 MST
This incident affected: Virtual School Services (Imagine Instructional Services) and Academies (Brightspire Virtual Schools, Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent).