Imagine EdgeEX - Some EdgeEX users are unable to access the District or School Catalogs

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Jul 17, 2024 - 10:24 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Jul 17, 2024 - 10:19 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Jul 17, 2024 - 08:38 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine EdgeEX.

We are aware of an issue where some EdgeEX users are unable to access the District or School Catalogs.

We apologize for the inconvenience and will provide an update soon.

Posted Jul 17, 2024 - 08:11 MST

This incident affected: Courseware (Imagine EdgeEX).