Imagine Odysseyware - Some users cannot log in or use the application.

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Nov 02, 2023 - 21:13 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Nov 02, 2023 - 20:46 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Nov 02, 2023 - 20:37 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Odysseyware.

Some students and educators cannot log in or user the application.

We apologize for the inconvenience and will provide an update soon.

Posted Nov 02, 2023 - 20:26 MST

This incident affected: Courseware (Imagine Odysseyware) and Academies (Ignitia Virtual Academy).