Imagine Math - Students Unable to Open Lessons

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Apr 16, 2024 - 18:47 MST

Monitoring

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Apr 16, 2024 - 18:34 MST

Update

We are continuing to investigate this issue.
Posted Apr 16, 2024 - 18:17 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Math.

We have received reports that some students see a "something went wrong" message when attempting to access their lessons.

We apologize for the inconvenience and will provide an update soon.
Posted Apr 16, 2024 - 18:11 MST
This incident affected: Supplemental & Intervention (Imagine Math).