Imagine Odysseyware - Reported Slowness and Issues Submitting Answers

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Sep 12, 2024 - 16:21 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Sep 12, 2024 - 12:39 MST

Update

We are aware that some users are also unable to log in. We are continuing to investigate.
Posted Sep 12, 2024 - 12:25 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Odysseyware.

Some students and teachers are experience slowness and issues submitting responses.

We apologize for the inconvenience and will provide an update soon.
Posted Sep 12, 2024 - 11:54 MST
This incident affected: Courseware (Imagine Odysseyware) and Academies (Ignitia Virtual Academy).