Multiple Products - Some Users Cannot Log in Using Single Sign-On

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Aug 18, 2025 - 17:10 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Aug 18, 2025 - 16:16 MST

Investigating

Our team is actively investigating an issue impacting some users attempting to log in to various products using single-sign on with a Clever or Classlink.

We apologize for the inconvenience and will provide an update soon.

Posted Aug 18, 2025 - 15:45 MST

This incident affected: Core Curriculum (Imagine Learning Illustrative Mathematics, Imagine Learning EL Education, Imagine Learning Guidebooks, Imagine Learning Odell Education, Twig Science, Traverse), Courseware (Imagine Edgenuity, Imagine EdgeEX, Imagine Odysseyware), and Supplemental & Intervention (Imagine MyPath K-12, Imagine Language & Literacy, Imagine Español, Imagine Galileo, Imagine Purpose K-5, Imagine Math, Imagine Math Facts, Pathblazer, Imagine Robotify, Imagine MyPath Legacy, Imagine Purpose 6-12, Imagine Science Corner, Imagine+ Assessment).