Imagine Edgenuity and Imagine EdgeEx - Students may see blank screens

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Aug 29, 2024 - 17:09 MST

Update

We are continuing to monitor for any further issues.

Posted Aug 29, 2024 - 16:51 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Aug 29, 2024 - 16:50 MST

Identified

Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine EdgeEx.

Some students are intermittently seeing a blank screen instead of the home page.

We apologize for the inconvenience and will provide an update soon.

Posted Aug 29, 2024 - 16:27 MST

This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX).