We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
Posted Aug 10, 2024 - 14:29 MST
Identified
Our team has identified the cause of the issue and are preparing to deploy a solution.
We will continue to update progress.
Posted Aug 10, 2024 - 13:27 MST
Investigating
Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose 6-12.
An error is presented when a student attempts to upload assignments or educators try to download the students' assignments for projects, labs, and other upload content activity types.
We apologize for the inconvenience and will provide an update soon.
Posted Aug 10, 2024 - 13:13 MST
This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX), Academies (Imagine Learning Excellence Academy, Giant Campus, Ignitia Virtual Academy, Park City Independent), Virtual School Services (Imagine Instructional Services), and Supplemental & Intervention (Imagine MyPath Legacy, Imagine Purpose 6-12).