Multiple Products - Progress, Usage, and Benchmark Reports Not Current

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Jul 30, 2024 - 14:25 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Jul 30, 2024 - 14:13 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Jul 30, 2024 - 13:30 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Español, Imagine Galileo, Imagine Lectura, Imagine Math, Imagine MyPath, Imagine Purpose, Imagine Reading, and Imagine Science Corner.

Reporting for Progress, Usage, and Benchmark are not current and have delayed data.

We apologize for the inconvenience and will provide an update soon.

Posted Jul 30, 2024 - 13:27 MST

This incident affected: Supplemental & Intervention (Imagine MyPath K-12, Imagine Español, Imagine Lectura, Imagine Reading, Imagine Galileo, Imagine Math, Imagine Purpose 6-12, Imagine Science Corner).