Twig Science - New log in attempts are failing

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Apr 11, 2024 - 06:16 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Apr 11, 2024 - 06:13 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Apr 11, 2024 - 06:06 MST

Investigating

Our team is actively investigating an issue impacting users of Twig Science.

New attempts for Students and Educators to log in are failing to load the site.

We apologize for the inconvenience and will provide an update soon.
Posted Apr 11, 2024 - 05:57 MST
This incident affected: Core Curriculum (Twig Science).
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