Imagine Edgenuity - Some Activities Present Error Message

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Mar 31, 2026 - 16:39 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Mar 31, 2026 - 12:58 MST

Update

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Mar 31, 2026 - 11:00 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Mar 31, 2026 - 10:56 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Edgenuity.

Students may see an error message when completing some activities.

We apologize for the inconvenience and will provide an update soon.

Posted Mar 31, 2026 - 10:24 MST

This incident affected: Courseware (Imagine Edgenuity), Virtual School Services (Imagine Instructional Services), Academies (Brightspire Virtual Schools, Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent), and Supplemental & Intervention (Imagine Purpose 6-12).