Imagine Galileo issues with reports and product navigation

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted May 01, 2023 - 07:20 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted May 01, 2023 - 07:15 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted May 01, 2023 - 07:06 MST

Update

We have addressed the issues with product navigation. We are continuing to investigate issues with accessing reports.

Posted May 01, 2023 - 06:34 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Galileo.

Educators may have difficulty accessing reports. Additionally, educators may experience some intermittent errors with navigation within the product.

We apologize for the inconvenience and will provide an update soon.

Posted May 01, 2023 - 06:19 MST

This incident affected: Supplemental & Intervention (Imagine Galileo).