Imagine Edgenuity - Activities Not Loading for Students and Educators

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Sep 03, 2024 - 17:09 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Sep 03, 2024 - 17:01 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose 6-12.

Students cannot load activities, and Educators cannot view activities using Course Structure preview.

We apologize for the inconvenience and will provide an update soon.

Posted Sep 03, 2024 - 16:47 MST

This incident affected: Courseware (Imagine Edgenuity), Academies (Imagine Learning Excellence Academy, Giant Campus, Ignitia Virtual Academy, Park City Independent), Virtual School Services (Imagine Instructional Services), and Supplemental & Intervention (Imagine MyPath Legacy, Imagine Purpose 6-12).