Imagine EdgeEX and Imagine Edgenuity - Users may experience issues logging in and slowdowns within the system

Incident Report for Imagine Learning

Resolved

This incident has been resolved.
Posted May 13, 2024 - 14:28 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2024 - 14:23 MST

Identified

The issue has been identified and a fix is being implemented.
Posted May 13, 2024 - 14:20 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine EdgeEX and Imagine Edgenuity.

Some Students and Educators may experience issues logging in and may experience slowdowns within the software while logged in.

We apologize for the inconvenience and will provide an update soon.
Posted May 13, 2024 - 14:16 MST
This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX).