Imagine Edgenuity - Some Activities Not Loading for Students and Educators
Incident Report for Imagine Learning
Resolved
We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Oct 25, 2023 - 08:49 MST
Monitoring
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Oct 25, 2023 - 08:45 MST
Identified
Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Oct 25, 2023 - 08:43 MST
Update
We are continuing to investigate this issue but we confirmed that EdgeEX courses are not impacted.
Posted Oct 25, 2023 - 08:20 MST
Investigating
Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose 6-12.

Students, Educators are seeing errors when attempting to load some activities.

We apologize for the inconvenience and will provide an update soon.
Posted Oct 25, 2023 - 08:09 MST
This incident affected: Courseware (Imagine Edgenuity, EdgeEX), Academies (Imagine Learning Excellence Academy, Giant Campus, Ignitia Virtual Academy, Park City Independent), Virtual School Services (Imagine Instructional Services), and Supplemental & Intervention (Imagine MyPath Legacy, Imagine Purpose 6-12).
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