Multiple Products - Some Real-Time Reports Do Not Present Recent Student Actions

Incident Report for Imagine Learning

Resolved

This incident has been resolved.
Posted Nov 15, 2023 - 13:27 MST

Update

We are continuing to monitor for any further issues.
Posted Nov 15, 2023 - 12:15 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2023 - 12:06 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 15, 2023 - 10:20 MST

Investigating

Our team is actively investigating an issue impacting educators of Imagine MyPath K-12, Imagine Lectura, Imagine Reading, and Imagine Math.

Recent student actions are not presented on some of the real-time reports.

We apologize for the inconvenience and will provide an update soon.
Posted Nov 15, 2023 - 10:10 MST
This incident affected: Supplemental & Intervention (Imagine MyPath K-12, Imagine Lectura, Imagine Reading, Imagine Math).