Imagine Edgenuity - Some Users Cannot Log In

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Mar 02, 2026 - 21:33 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Mar 02, 2026 - 20:22 MST

Investigating

Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login.

We apologize for the inconvenience and will provide an update soon.
Posted Mar 02, 2026 - 17:48 MST
This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX), Virtual School Services (Imagine Instructional Services), Academies (Brightspire Virtual Schools, Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent), and Supplemental & Intervention (Imagine Purpose 6-12).