Imagine Edgenuity - Student Attempted Assessments Appear Unsaved

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted 5 months ago. Oct 25, 2024 - 09:42 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted 5 months ago. Oct 25, 2024 - 08:51 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Edgenuity - as well as - Imagine MyPath Legacy and Imagine Purpose 6-12.

When a student saves and exits from an assessment activity and returns to resume, the submitted attempt is not presented, and a new attempt appears to have been granted.

We apologize for the inconvenience and will provide an update soon.
Posted 5 months ago. Oct 25, 2024 - 07:59 MST
This incident affected: Courseware (Imagine Edgenuity, Imagine EdgeEX), Academies (Imagine Learning Excellence Academy, Giant Campus, Ignitia Virtual Academy, Park City Independent), Virtual School Services (Imagine Instructional Services), and Supplemental & Intervention (Imagine MyPath Legacy, Imagine Purpose 6-12).