Multiple Products - Some Real Time Reports Not Presenting Accurate Results

Incident Report for Imagine Learning

Resolved

This incident has been resolved.
Posted Nov 14, 2023 - 12:35 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2023 - 12:08 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Nov 14, 2023 - 11:35 MST

Investigating

Our team is actively investigating an issue impacting Imagine MyPath K-12, Imagine Lectura, Imagine Reading, and Imagine Math.

Real-time educator reports do not display current and accurate information.

We apologize for the inconvenience and will provide an update soon.
Posted Nov 14, 2023 - 11:13 MST
This incident affected: Supplemental & Intervention (Imagine MyPath K-12, Imagine Lectura, Imagine Reading, Imagine Math).