Twig Science - Unable to Create Enrollments With CSV

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Jan 14, 2026 - 09:46 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Jan 14, 2026 - 09:31 MST

Investigating

Our team is actively investigating an issue impacting districts that use CSV uploads to create enrollments for Twig Science.

We apologize for the inconvenience and will provide an update soon.
Posted Jan 14, 2026 - 08:40 MST
This incident affected: Core Curriculum (Twig Science).