Multiple Products - Interruptions in Availability

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted 2 years ago. Sep 19, 2023 - 07:56 MST

Monitoring

All products are restored, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted 2 years ago. Sep 18, 2023 - 19:58 MST

Update

We are continuing to work on a fix for this issue.
Posted 2 years ago. Sep 18, 2023 - 19:19 MST

Identified

We have been notified that many products are impacted from a third-party incident. We are working with the vendor to resolve.

We will keep you updated.
Posted 2 years ago. Sep 18, 2023 - 19:02 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Math and Imagine Math Facts.

Users cannot log in.

We apologize for the inconvenience and will provide an update soon.
Posted 2 years ago. Sep 18, 2023 - 18:45 MST
This incident affected: Supplemental & Intervention (Imagine MyPath K-12, Imagine Language & Literacy, Imagine Español, Imagine Lectura, Imagine Reading, Imagine Galileo, Imagine Math, Imagine Math Facts).