Imagine EdgeEX - Some Educators cannot see EdgeEX Launchpad or menu items

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted 23 days ago. May 16, 2025 - 08:52 MST

Monitoring

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted 23 days ago. May 16, 2025 - 08:27 MST

Identified

Our team is actively investigating an issue impacting users of Imagine EdgeEX.

Educators using EdgeEX may find that the Launchpad and some EdgeEX menu items do not display. Refreshing the screen may resolve the issue in some cases, but not all. There is no impact to students.

We apologize for the inconvenience and will provide an update soon.
Posted 23 days ago. May 16, 2025 - 07:26 MST
This incident affected: Courseware (Imagine EdgeEX).
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