All Systems Operational

About This Site

Welcome to the Imagine Learning Status Page. Here you will find current information on our product applications’ statuses and upcoming planned maintenance.

This is a single Status Page for all former brands – Edgenuity, Odysseyware, LearnZillion, and Imagine Learning – together now under one brand name and mission. Be sure to bookmark this page for all system and maintenance updates.

If you need further assistance, please visit https://imaginelearning.com/support/customer-support/

Core Curriculum Operational
Imagine Learning Illustrative Mathematics Operational
Imagine Learning EL Education Operational
Imagine Learning Guidebooks Operational
Imagine Learning Odell Education Operational
Twig Science Operational
Traverse Operational
Courseware Operational
Imagine Edgenuity Operational
Imagine EdgeEX Operational
Imagine Odysseyware Operational
Supplemental & Intervention Operational
Imagine MyPath K-12 Operational
Imagine Language & Literacy Operational
Imagine Español Operational
Imagine Lectura Operational
Imagine Reading Operational
Imagine Galileo Operational
Imagine Purpose K-5 Operational
Imagine Math Operational
Imagine Math Facts Operational
Pathblazer Operational
Imagine Robotify Operational
Imagine MyPath Legacy Operational
Imagine Purpose 6-12 Operational
Imagine Science Corner Operational
Virtual School Services Operational
Imagine Instructional Services Operational
Academies Operational
Imagine Learning Excellence Academy Operational
Giant Campus Operational
Ignitia Virtual Academy Operational
Park City Independent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024
Imagine Edgenuity: Grading Alerts Appear for Exams When No Grading Is Needed
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Dec 20, 11:25 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Dec 20, 09:51 MST
Identified - Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Dec 20, 08:26 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Edgenuity; as well as, Imagine MyPath Legacy and Imagine Purpose 6-12 users.

After Assessments are submitted, Students and Educators see blank pages and grading alerts appear to educators, when there is not grading needed.

We apologize for the inconvenience and will provide an update soon.
Dec 20, 08:18 MST
Multiple Products - Teachers Real Time Student Progress Reporting Behind
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Dec 20, 08:22 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Dec 19, 08:58 MST
Identified - Real-time student progress reports are behind. We expect to see incremental improvement, but reports may not be fully current until the end of the day on December 19th.

We apologize for the inconvenience and will provide an update soon.
Dec 18, 22:13 MST
Dec 19, 2024
Twig Science: Students Not Able to Load Assessments
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Dec 19, 08:57 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Dec 19, 01:07 MST
Update - We have a fix prepared, and we will deploy this fix outside school hours to avoid further disruption.
Dec 18, 11:12 MST
Update - Students are able to load assessments without ReadSpeaker. This is an issue we are actively working with our vendor to resolve.
Dec 18, 08:46 MST
Identified - Our team has identified an issue with ReadSpeaker. This feature will be disabled for Students when they attempt assessments for the time being.

We will continue to update progress.
Dec 18, 08:33 MST
Investigating - Our team is actively investigating an issue impacting users of Twig Science.

Students are unable to load assessments.

We apologize for the inconvenience and will provide an update soon.
Dec 18, 08:21 MST
Dec 18, 2024
Multiple Products - Teachers Real Time Reporting Behind
Resolved - We are happy to report that real time reporting has been restored.

We apologize for the prior inconvenience.
Dec 18, 20:12 MST
Investigating - Our team is actively investigating an issue impacting Teachers of several products.

Real time student progress is behind by about 2 hours.

We apologize for the inconvenience and will provide an update soon.
Dec 18, 19:01 MST
Dec 17, 2024

No incidents reported.

Dec 16, 2024
Imagine Edgenuity CTE and Grades 3-5 Courses
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Dec 16, 13:49 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Dec 16, 13:43 MST
Identified - Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Dec 16, 13:41 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Edgenuity.

Students, Educators are unable to load CTE and grades 3-5 courses.

We apologize for the inconvenience and will provide an update soon.
Dec 16, 13:40 MST
Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024
Planned Maintenance - Imagine Learning Classroom - December 13
Completed - The scheduled maintenance has been completed.
Dec 13, 20:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 19:00 MST
Scheduled - Friday, December 13, from 6 pm Pacific time / 9 pm Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 1 hour. Students and educators may experience interruptions during this maintenance when using Imagine Learning Classroom.

Thank you for your patience and understanding while we work to improve our systems.
Dec 10, 12:58 MST
Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage