All Systems Operational

About This Site

Welcome to the Imagine Learning Status Page. Here you will find current information on our product applications’ statuses and upcoming planned maintenance.

This is a single Status Page for all former brands – Edgenuity, Odysseyware, LearnZillion, and Imagine Learning – together now under one brand name and mission. Be sure to bookmark this page for all system and maintenance updates.

If you need further assistance, please visit https://imaginelearning.com/support/customer-support/

Core Curriculum Operational
Imagine Learning Illustrative Mathematics Operational
Imagine Learning EL Education Operational
Imagine Learning Guidebooks Operational
Imagine Learning Odell Education Operational
Twig Science Operational
Traverse Operational
Courseware Operational
Imagine Edgenuity Operational
Imagine EdgeEX Operational
Imagine Odysseyware Operational
Supplemental & Intervention Operational
Imagine MyPath K-12 Operational
Imagine Language & Literacy Operational
Imagine Español Operational
Imagine Galileo Operational
Imagine Purpose K-5 Operational
Imagine Math Operational
Imagine Math Facts Operational
Pathblazer Operational
Imagine Robotify Operational
Imagine MyPath Legacy Operational
Imagine Purpose 6-12 Operational
Imagine Science Corner Operational
Imagine+ Assessment Operational
Virtual School Services Operational
Imagine Instructional Services Operational
Academies Operational
Imagine Learning Excellence Academy Operational
Giant Campus Operational
Ignitia Virtual Academy Operational
Park City Independent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance - Twig Science - September 4 Sep 4, 2025 06:00-06:15 MST

On Thursday. September 4th, starting at 6 am PT / 9 am ET we will have a short 15-minute maintenance window for CSV Rostering for Twig Science in order to replace one of our rostering databases. This will only impact Twig Science TSF and OneRoster formats, Clever and Classlink will not be impacted.

If CSV Rostering is attempted during this time for Twig Science, the upload will error. You will need to reattempt the rostering upload after the maintenance window is over.

There will be no interruption to using Twig Science.

Thank you for your patience and understanding while we work to improve our systems.
Posted on Aug 29, 2025 - 09:41 MST

RESCHEDULED Planned Maintenance - Imagine Odysseyware - September 14 Sep 14, 2025 18:00-20:00 MST

Update - Planned maintenance for August 17th is now scheduled for September 14th.

Sunday, September 14th, from 6 PM Pacific time / 9 PM Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 2 hours. Students and educators may experience interruptions during this maintenance when using Imagine Odysseyware.

Thank you for your patience and understanding while we work to improve our systems.
Aug 27, 2025 - 12:55 MST
Scheduled - Wednesday, August 27th, from 6 PM Pacific time / 9 PM Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 2 hours. Students and educators may experience interruptions during this maintenance when using Imagine Odysseyware.

Thank you for your patience and understanding while we work to improve our systems.
Aug 25, 2025 - 11:14 MST
Aug 29, 2025

No incidents reported today.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025
Imagine EdgeEX - Students and Educators unable to access courses
Resolved - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Aug 25, 17:09 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Aug 25, 16:50 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine EdgeEX.

Students and Educators cannot access courses and may receive intermittent errors.

We apologize for the inconvenience and will provide an update soon.
Aug 25, 16:32 MST
Aug 24, 2025
Planned Maintenance - Imagine Odysseyware - August 24
Completed - The scheduled maintenance has been completed.
Aug 24, 20:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 19:00 MST
Scheduled - Sunday, August 24th from 7 PM Pacific time / 10 PM Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 90 minutes. Students and educators may experience interruptions during this maintenance when using Imagine Odysseyware

Thank you for your patience and understanding while we work to improve our systems.
Aug 21, 10:03 MST
Aug 23, 2025

No incidents reported.

Aug 22, 2025
Imagine EdgeEX and Imagine Learning Classroom - Educators unable to view student work or activity scores
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Aug 22, 05:30 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Aug 22, 05:05 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine EdgeEx and Imagine Learning Classroom.

Educators are currently not able to view student work or activity scores. Students can still continue to work on activities during this time.

We apologize for the inconvenience and will provide an update soon.
Aug 22, 04:30 MST
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Imagine Math and Imagine Math Facts - roster failures
Resolved - This incident has been resolved.
Aug 19, 09:24 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 08:11 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine Math and Imagine Math Facts.

Automated rostering calls are failing. New users are not being created, and existing users are not being updated.

We apologize for the inconvenience and will provide an update soon.
Aug 19, 07:00 MST
Imagine Learning products - Incident affecting multiple products
Resolved - This incident has been resolved.
Aug 19, 08:20 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 08:11 MST
Investigating - Our team is actively investigating an issue impacting users of multiple Imagine Learning products.

Users are able to login, but clicking on a product on the product portal page fails to launch other products.

We apologize for the inconvenience and will provide an update soon.
Aug 19, 07:58 MST
Aug 18, 2025
Multiple Products - Some Users Cannot Log in Using Single Sign-On
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Aug 18, 17:10 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Aug 18, 16:16 MST
Investigating - Our team is actively investigating an issue impacting some users attempting to log in to various products using single-sign on with a Clever or Classlink.

We apologize for the inconvenience and will provide an update soon.
Aug 18, 15:45 MST
Aug 17, 2025
Imagine Learning products - Incident affecting multiple products
Resolved - This incident has been resolved.
Aug 17, 11:56 MST
Investigating - Our team is actively investigating an issue impacting users of multiple Imagine Learning products.

Users are able to login, but clicking on a product on the product portal page fails to launch other products.

We apologize for the inconvenience and will provide an update soon.
Aug 17, 08:08 MST
Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

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