Imagine Learning Status

All Systems Operational

Imagine Language & Literacy Operational

Imagine Math Operational

Imagine Math Facts Operational

Imagine Español Operational

Imagine Learning Portal Operational

Infrastructure and 3rd Party Dependencies Operational

Imagine Learning Single Sign-on Operational

Clever Instant Login Operational

Imagine Math & Math Facts AWS Infrastructure Operational

AWS Content Delivery Network Operational

Password Reset Notifications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2018

No incidents reported today.

Apr 25, 2018

No incidents reported.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

Imagine Math Facts Maintenance

Completed - Maintenance is now complete. All systems are now operational.
Apr 21, 14:54 MDT

Update - We're having some networking issues after the maintenance. We're working to bring the app back up, but we'll likely be working at it for much of the rest of the day. We apologize for any inconvenience this causes. Thank you for your patience.
Apr 21, 11:53 MDT

Update - Maintenance is taking a bit longer than expected to complete. We're extending the window for a couple of hours as we finish wrapping things up.
Apr 21, 09:56 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 00:00 MDT

Scheduled - On 04/21/2018 at 12:00 AM (Saturday Morning) Mountain Time, we're performing maintenance on Imagine Math Facts. We anticipate that this outage will take between 8 and 10 hours to perform. All student and teacher users of Imagine Math facts will be impacted. The service will not be available during the maintenance period.
Apr 6, 14:24 MDT

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

Math Facts Save and Load Data Issues

Resolved - We're confident that we've fully restored functionality from the issues we dealt with this morning. This incident has been resolved.
Apr 18, 10:43 MDT

Monitoring - We've determined the source of our issues with returning save game data from Imagine Math Facts and have put a fix in place that restored functionality. We believe that students will not lose their previous progress if they were playing from the beginning during this window. Students can reload the page to get back to their previous saves if they are currently in a session.
Apr 18, 10:14 MDT

Investigating - We're actively investigating an issue that prohibits Imagine Math Facts from serving the content that saves and loads student progress. Students will be taken to the beginning of any activities in Imagine Math Facts when they login until we determine the cause of this issue.
Apr 18, 09:22 MDT

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.