Imagine Learning Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Imagine Language & Literacy Operational

90 days ago

99.78 % uptime

Today

Imagine Math Operational

90 days ago

100.0 % uptime

Today

Imagine Math Facts Operational

90 days ago

100.0 % uptime

Today

Imagine Español Operational

90 days ago

99.99 % uptime

Today

Imagine Learning Portal Operational

90 days ago

99.98 % uptime

Today

Imagine Learning University Operational

90 days ago

100.0 % uptime

Today

Reasoning Mind Operational

90 days ago

100.0 % uptime

Today

Infrastructure and 3rd Party Dependencies Operational

Imagine Learning Single Sign-on Operational

Clever Instant Login Operational

Imagine Math & Math Facts AWS Infrastructure Operational

AWS Content Delivery Network Operational

Email Notifications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 23, 2019

No incidents reported today.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

Metametrics Benchmark Reports Issues

Completed - Imagine Math is back to normal. All reports have been processed successfully. Thank you for your patience!
Feb 13, 15:48 MST

Update - The issue with metametrics has been resolved, and the system is currently working through the backlog of reports.
Feb 13, 11:05 MST

Update - This work is in progress.
Feb 13, 06:23 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:22 MST

Scheduled - We're currently having an issue with processing metametrics benchmark reports. This will affect users attempting to view metametrics benchmark report scores. We're actively working to resolve this issue with metametrics. We expect to have this resolved within the next 24 hours. Thank you for your patience while we work to provide these reports.
Feb 13, 06:21 MST

Imagine Math Degraded Performance

Resolved - This incident has been resolved.
Feb 13, 03:57 MST

Identified - We're currently having an issue with processing metametrics benchmark reports. This will affect users attempting to view metametrics benchmark report scores. We're actively working to resolve this issue with metametrics. We expect to have this resolved within the next 24 hours. Thank you for your patience while we work to provide these reports.
Feb 13, 01:32 MST

Investigating - The Imagine Math platform is currently in a degraded state. Wait times may be longer than expected and some requests may be failing. Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience.
Feb 13, 00:44 MST

Feb 12, 2019

No incidents reported.

Feb 11, 2019

Management API Service Issues

Resolved - The Imagine Learning Portal appears to be back to a fully operational state. Thank you so much for your patience as we worked to resolve this issue!
Feb 11, 09:20 MST

Update - We're confident that the issues with the management service are resolved, but we're still seeing some poor performance on the Imagine Learning Portal. We're investigating the source of this slowness.
Feb 11, 08:46 MST

Update - We are continuing to investigate this issue.
Feb 11, 08:05 MST

Investigating - We're currently investigating issues with connections to our back end management service. This is affecting calls for student and organization details. This affects both users of the Imagine Language and Literacy app and the Imagine Learning Portal. Users may experience long response times and failures in requesting resources. We're actively working on the issue and expect to have it resolved shortly. Thank you for your patience.
Feb 11, 07:29 MST

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

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