Imagine Learning Status

All Systems Operational

Imagine Language & Literacy Operational

Imagine Math Operational

Imagine Math Facts Operational

Imagine Español Operational

Imagine Learning Portal Operational

Imagine Learning University Operational

Infrastructure and 3rd Party Dependencies Operational

Imagine Learning Single Sign-on Operational

Clever Instant Login Operational

Imagine Math & Math Facts AWS Infrastructure Operational

AWS Content Delivery Network Operational

Email Notifications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2018

No incidents reported today.

Jun 24, 2018

No incidents reported.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

Language and Literacy IP Address Updates

Completed - Scheduled maintenance has been completed and verified with no visible downtime or negative user impact.
Jun 14, 23:01 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:00 MDT

Scheduled - We're making whitelist changes that will critically impact performance of the Imagine Language & Literacy app and Imagine Learning Portal at sites whitelisting by IP addresses who haven't made the necessary adjustments.

Although we continue to recommend whitelisting by wildcard hostnames, these changes introduce dedicated IP address to minimize future impact of IP address changes.

Release Notes: https://support.imaginelearning.com/releases/cross-product/06082018
Imagine Language and Literacy current whitelist requirements:
https://support.imaginelearning.com/imagine-language-literacy/whitelist-requirements-imagine-language-literacy
Jun 14, 15:31 MDT

Jun 13, 2018

No incidents reported.

Jun 12, 2018

Processing for dashboard snapshot reports for Imagine Math delayed

Resolved - This incident has been resolved.
Jun 12, 11:29 MDT

Update - The issues with processing dashboard reports has been resolved. We're monitoring the service for any continued issues, but this current issue is resolved.
Jun 12, 09:09 MDT

Update - Processing has returned to expected performance levels. We are continuing to monitor for any further issues.
Jun 12, 09:01 MDT

Update - Reports may have slowed responsiveness for the next couple minutes, but queues are now processing as expected.
Jun 12, 08:59 MDT

Monitoring - We have implemented a fix. Reports will continue processing and be back to a good state within 5-10 minutes.
Jun 12, 08:41 MDT

Identified - The issue has been identified and a fix is being implemented.
Jun 12, 08:21 MDT

Investigating - We've run into some issues with processing dashboard reports. Processing for these requests is currently delayed, and the requests are failing. We've identified the source of the failures and are working to restore functionality.
Jun 12, 08:19 MDT

Jun 11, 2018

No incidents reported.