All Systems Operational
Imagine Language & Literacy   Operational
Imagine Math   Operational
Imagine Math Facts   Operational
Imagine EspaƱol   Operational
Imagine Learning Portal   Operational
Imagine Learning University   Operational
Infrastructure and 3rd Party Dependencies Operational
Imagine Learning Single Sign-on   Operational
Clever Instant Login   Operational
Imagine Math & Math Facts AWS Infrastructure   Operational
AWS Content Delivery Network   ? Operational
Email Notifications   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2018

No incidents reported today.

Jun 24, 2018

No incidents reported.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018
Completed - Scheduled maintenance has been completed and verified with no visible downtime or negative user impact.
Jun 14, 23:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:00 MDT
Scheduled - We're making whitelist changes that will critically impact performance of the Imagine Language & Literacy app and Imagine Learning Portal at sites whitelisting by IP addresses who haven't made the necessary adjustments.

Although we continue to recommend whitelisting by wildcard hostnames, these changes introduce dedicated IP address to minimize future impact of IP address changes.

Release Notes: https://support.imaginelearning.com/releases/cross-product/06082018
Imagine Language and Literacy current whitelist requirements:
https://support.imaginelearning.com/imagine-language-literacy/whitelist-requirements-imagine-language-literacy
Jun 14, 15:31 MDT
Jun 13, 2018

No incidents reported.

Jun 12, 2018
Resolved - This incident has been resolved.
Jun 12, 11:29 MDT
Update - The issues with processing dashboard reports has been resolved. We're monitoring the service for any continued issues, but this current issue is resolved.
Jun 12, 09:09 MDT
Update - Processing has returned to expected performance levels. We are continuing to monitor for any further issues.
Jun 12, 09:01 MDT
Update - Reports may have slowed responsiveness for the next couple minutes, but queues are now processing as expected.
Jun 12, 08:59 MDT
Monitoring - We have implemented a fix. Reports will continue processing and be back to a good state within 5-10 minutes.
Jun 12, 08:41 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 08:21 MDT
Investigating - We've run into some issues with processing dashboard reports. Processing for these requests is currently delayed, and the requests are failing. We've identified the source of the failures and are working to restore functionality.
Jun 12, 08:19 MDT
Jun 11, 2018

No incidents reported.